Privacy Policy

1. Introduction

Welcome to OmanCoverageGuide.org (referred to as "we," "us," or "our"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website located at www.omancoverageguide.org.

OmanCoverageGuide.org is an independent informational website. We do not sell mobile services, SIM cards, data packages, or any telecommunications products. This is a purely educational resource about network coverage geography in Oman.

Please read this Privacy Policy carefully. By accessing or using our website, you acknowledge that you have read, understood, and agree to be bound by this policy. If you do not agree with the terms of this policy, please discontinue use of our website.

2. Information We Collect

We collect minimal information from visitors, limited to what is necessary for the operation of this educational website. The categories of information we may collect include:

• Information You Provide Voluntarily: When you use our contact form, we collect your name, email address, and the content of your message. This information is provided solely at your discretion.
• Automatically Collected Information: When you visit our website, our web server may automatically log standard technical information including your IP address, browser type and version, operating system, referring URL, pages visited, time and date of visit, and time spent on pages. This information is collected in aggregate and is not used to personally identify individual visitors.
• Cookies and Similar Technologies: We may use essential cookies to ensure the basic functionality of the website. We do not use advertising cookies, tracking pixels, or third-party analytics services that profile individual visitors.

3. How We Use Your Information

The limited information we collect is used solely for the following purposes:

• To respond to enquiries submitted through our contact form
• To monitor and improve the performance and usability of our website
• To diagnose technical problems and maintain the security of our systems
• To understand general patterns of how visitors use our website (aggregate, anonymised data only)
• To comply with applicable legal obligations

We do not use your information for marketing purposes, targeted advertising, profiling, or sale to third parties. We do not send unsolicited email communications.

4. Information Sharing and Disclosure

We do not sell, trade, rent, or otherwise share your personal information with third parties for commercial purposes. We may share information only in the following limited circumstances:

• Service Providers: We may share information with trusted technical service providers who assist in operating our website (such as web hosting providers). These providers are contractually obligated to keep your information confidential and use it only to provide services to us.
• Legal Requirements: We may disclose information if required to do so by law, court order, or governmental authority, or when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a legal process.
• Business Transfers: In the unlikely event of a merger, acquisition, or sale of all or a portion of our assets, personal information may be transferred. We would notify visitors via a prominent notice on our website before any such transfer takes place.

5. Cookies

Cookies are small text files that are stored on your device when you visit a website. We use cookies in the following limited ways:

• Essential Cookies: These are strictly necessary for the website to function correctly. They do not collect personal information and cannot be disabled without affecting site functionality.
• Session Cookies: Temporary cookies that expire when you close your browser, used to maintain basic session state during your visit.

We do not use advertising cookies, retargeting cookies, or third-party tracking cookies. You can control and delete cookies through your browser settings. Note that disabling cookies may affect the functionality of certain features of our website.

6. Third-Party Links

Our website may contain links to third-party websites or services for reference purposes. These links are provided for your convenience and informational purposes only. We have no control over the content, privacy practices, or policies of third-party websites and accept no responsibility for them. We encourage you to review the privacy policy of any website you visit via links from our pages.

Our website embeds an OpenStreetMap iframe on the Contact page. OpenStreetMap is governed by its own privacy policy, available at openstreetmap.org/copyright. By interacting with the embedded map, you may be subject to OpenStreetMap's data processing terms.

7. Data Security

We implement appropriate technical and organisational security measures to protect your information against accidental loss, unauthorised access, disclosure, alteration, or destruction. Our website is served over HTTPS (TLS encryption) to protect data in transit between your browser and our servers.

However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security. You provide information to us at your own risk.

8. Data Retention

We retain information only for as long as necessary to fulfil the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

• Contact form submissions: Retained for up to 24 months to allow us to respond to enquiries and review past correspondence.
• Server logs: Retained for up to 90 days for security and performance monitoring, then automatically deleted or anonymised.
• Cookies: Session cookies are deleted when you close your browser. Persistent cookies, if any, are deleted after the period stated in the cookie settings.

9. Children's Privacy

OmanCoverageGuide.org is an educational resource intended for general audiences. We do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact us immediately so that we can take appropriate action to delete such information.

10. Your Rights

Depending on your location and applicable law, you may have certain rights regarding your personal information, including:

• Right of Access: The right to request a copy of the personal information we hold about you.
• Right of Rectification: The right to request correction of inaccurate personal information we hold about you.
• Right of Erasure: The right to request deletion of your personal information, subject to certain exceptions.
• Right to Restrict Processing: The right to request that we restrict the processing of your personal information in certain circumstances.
• Right to Object: The right to object to our processing of your personal information in certain circumstances.
• Right to Data Portability: The right to receive your personal information in a structured, commonly used format.

To exercise any of these rights, please contact us at info@omancoverageguide.org. We will respond to your request within 30 days. Please note that some rights may be subject to limitations under applicable law.

11. International Visitors

OmanCoverageGuide.org is operated from Muscat, Oman. If you are accessing our website from outside Oman, please be aware that your information may be transferred to, stored, and processed in Oman or in countries where our service providers operate. By using our website, you consent to any such transfer of information outside your country.

12. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. When we make changes, we will update the "Last Updated" date at the top of this policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of the website after any changes are posted constitutes your acceptance of the updated policy.

For significant changes that materially affect your rights, we will provide a prominent notice on the website's homepage for a reasonable period before the changes take effect.

13. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us using the following information:

14. Disclaimer

OmanCoverageGuide.org is an independent informational website and is not affiliated with any telecommunications provider operating in Oman or internationally. This website does not provide mobile services, SIM cards, data packages, recharge or top-up services, subscriptions, or payment processing of any kind. All content is provided for general educational purposes only.